Terms of Service

Last updated: February 5, 2025

Please read these Terms of Service (“Terms”) carefully before using the Autoglass Portal service. By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.

Definitions

  • Account means the account you create to access the Service.
  • Company, we, us, our refers to Autoglass Portal.
  • Content means data, text, and materials you submit or generate through the Service.
  • Service means the Autoglass Portal website, software, and related services (including EUROCODE lookup, CRM, booking widget, quotes, invoicing, and associated features).
  • Subscription means a paid plan or tier for use of the Service.
  • You, your means the individual or entity using the Service.

Acceptance and Eligibility

By using the Service, you represent that you are at least 18 years old and have the authority to bind yourself or your organization to these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

Your use of the Service is also conditioned on your acceptance of our Privacy Policy, which describes how we collect and use your information.

Account Registration and Security

You must provide accurate and complete registration information and keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

Use of the Service

We grant you a limited, non-exclusive, non-transferable right to access and use the Service in accordance with your Subscription and these Terms. You agree to:

  • Use the Service only for lawful purposes and in compliance with applicable laws
  • Not misuse the Service (e.g. attempt to gain unauthorized access, interfere with the Service, or use it to harm others)
  • Not resell, sublicense, or redistribute the Service or access to it except as expressly permitted
  • Not reverse engineer, decompile, or attempt to extract source code from the Service (except where permitted by law)
  • Not use the Service to send spam, malware, or illegal content

We may suspend or terminate your access if you breach these Terms or use the Service in a way we reasonably consider harmful.

Subscriptions and Payment

If you purchase a Subscription:

  • Fees are as stated at the time of purchase and may be billed monthly or annually
  • Payment is due as specified (e.g. on renewal). Failure to pay may result in suspension or termination of access
  • Subscriptions renew automatically unless you cancel before the renewal date
  • We may change fees with at least 30 days’ notice; continued use after the change constitutes acceptance
  • Refunds are handled according to our refund policy (if any) stated at purchase or on the website

Your Content and Data

You retain ownership of Content you submit. You grant us a license to use, store, and process that Content as necessary to provide and improve the Service and to comply with law. You are responsible for ensuring you have the right to submit Content and that it does not violate any third-party rights or applicable law.

We may retain and use anonymized or aggregated data derived from your use of the Service for analytics and product improvement.

Intellectual Property

The Service, including its design, features, and underlying technology, is owned by us or our licensors. These Terms do not grant you any right to our trademarks, logos, or other intellectual property except as necessary to use the Service as intended.

Disclaimer of Warranties

The Service is provided “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred (100) USD if you have not paid anything
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or business opportunity), even if we have been advised of the possibility

Some jurisdictions do not allow certain limitations; in such cases, our liability is limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, your Content, or your breach of these Terms.

Termination

We may suspend or terminate your Account and access to the Service at any time, with or without notice, for breach of these Terms or for any other reason we deem appropriate. You may cancel your Account at any time through account settings or by contacting us.

Upon termination, your right to use the Service ceases immediately. We may retain your data for a period after termination as required by law or our data retention policy.

The Service may integrate with or link to third-party services (e.g. payment processors). Your use of those services is subject to their terms and policies. We are not responsible for third-party content, privacy practices, or availability.

Governing Law and Disputes

These Terms are governed by the laws of the Netherlands, excluding its conflict of law rules. Any dispute shall be resolved in the courts of the Netherlands, unless mandatory consumer law in your country requires otherwise.

For EU consumers, you may also benefit from mandatory provisions of the law of your country of residence.

Severability and Waiver

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce any right or provision does not waive that right or provision.

Changes to These Terms

We may modify these Terms at any time. We will post the updated Terms on this page and update the “Last updated” date. For material changes, we will provide at least 30 days’ notice (e.g. by email or notice in the Service). Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service.

Contact Us

Questions about these Terms of Service: